Martindale Executive Centre 

Call Management

 

Cisco 7960 "Smartphones"

  • Easily supports multiple user profiles on a single phone

  • Change profiles with an ID code

  • Profile parameters include phone number, voicemail, digital assistant, call forward, sequential ring, hunt groups, and call-waiting settings

  • Great when multiple employees use the same desk because each one can use his or her own phone number and settings by entering his or her ID number.

  • No additional setup or configuration changes are required to move phones from one dedicated Ethernet port to another.  Smartphones apply customized profiles from all locations at MEC.

Find-Me-Follow-Me Digital Assistant

  • Asks callers if they would like to leave a voicemail or have the assistant locate you
  • Calls you at any series of predetermined numbers
  • Announces the caller and gives you the option to take the call or transfer it to voicemail
  • Continues redirecting calls even if MEC loses power or its telecom connection
  • Never miss a call again
  • Also provides call screening

 

Ad-Hoc Conferencing
  • Turn any current call into a conference call
  • Supports up to five participants
  • Enhance communication efficiency by reducing "phone tag"
  • No additional charge

Meet Me - Conference Bridge

  • Supports up to 24 participants
  • Requires prior scheduling
  • No additional charge provided one such conference occurs at MEC at a time

 

Voicemail
  • Access from any phone or Internet connected PC
  • Conveniently receive voicemails in your Outlook inbox
  • Skip, repeat, save, delete, or reply using voice commands

Call-Forwarding

  • Simple configuration and activation

  • Bypass the front desk and answer all calls personally
  • Automatically redirect calls to a different phone number

  • Automatically redirect calls to voicemail